Service centre

Claim blue credits

To ask for a retro claim please fill in the ticket numbers of flights purchased by your company. Please note that only tickets written out in the name of one of the employees of the company can be claimed.

It's possible to add up to five ticket numbers via this form. In case you have more ticket numbers, you can fill in another form.
You can claim missing blue credits up to six months after the completed travel date.

1st Ticket number
An example of a ticket number: 0571234567891.
We are asking you to provide the name of the passenger to verify the ticket number.
Please note that your reservation number has 6 chars.
2nd Ticket number
An example of a ticket number: 0571234567891.
We are asking you to provide the name of the passenger to verify the ticket number.
Please note that your reservation number has 6 chars.
3rd Ticket number
An example of a ticket number: 0571234567891.
We are asking you to provide the name of the passenger to verify the ticket number.
Please note that your reservation number has 6 chars.
4th Ticket number
An example of a ticket number: 0571234567891.
We are asking you to provide the name of the passenger to verify the ticket number.
Please note that your reservation number has 6 chars.
5th Ticket number
An example of a ticket number: 0571234567891.
We are asking you to provide the name of the passenger to verify the ticket number.
Please note that your reservation number has 6 chars.
* Required information

We, Air France and KLM, offer our corporate loyalty program bluebiz together. We are jointly responsible for the processing of your personal data in relation to our program. We process your personal data in accordance with the Air France privacy policy and the KLM privacy policy.

You have the right to object to certain processings of your personal data. Please check ‘Your rights’ in the Air France privacy policy and KLM privacy policy for more information.