Service centre
For every used ticket, your company earns blue credits which can be redeemed for tickets, upgrades and flight-related services. This results in immediate savings for your company's travel budget.
You can claim missing blue credits up to six months* after the completed travel date. Please note that only tickets written out in the name of one of the employees of the company can be claimed.
*New members can retro claim tickets for flights that were taken up to three months prior to their enrolment.
It's still possible to include your bluebiz number in the reservation:
If you didn't add your bluebiz number to the reservation, use the retro claim form to claim your blue credits. Note that retro claims are only valid for up to six months after the travel date. Your bluebiz account will be updated weekly*, but it may take longer for tickets from partner airlines to appear.
To earn blue credits, you must fly with Air France, KLM or one of the partner airlines in bluebiz. Here is a summary of the airline combinations that allow you to earn blue credits.
To calculate the number of blue credits that your company earns per ticket, you can use the following formula:
The ticket fare and carrier surcharge are indicated on your ticket, with the carrier surcharge listed as the YR charge. One blue credit is equivalent to 1 US$. It's important to note that the YR-F charge is not included in the bluebiz earning scheme.
Yes, you can earn blue credits on seats and baggage as long as they are part of your ticket price.
The bluebiz programme is reserved for companies whose employees travel with Air France, KLM and partner airlines. Tickets of passengers working as a sub-contractor or working as a consultant for the member company cannot be claimed in the bluebiz programme, even if the ticket is paid by the company. Tickets of shareholders or family members or any other non-employee are also not eligible. For questions regarding eligibility of passengers, please contact our service desk.
No, the bluebiz programme is exclusively for companies and their employees. It's not possible to earn blue credits on tickets for family members or other passengers who aren't employed by your company. If the reservation includes non-employee passengers, such as family members, you should not mention your bluebiz number in the reservation. In these cases, use the retro claim form to claim the tickets of employees.
However, you can create a Flying Blue Family account to earn Miles collectively on flights purchased for or by your family members.
If you book a reservation that includes non-employee passengers, such as family members, you should not mention your bluebiz number in the reservation. Instead, you can retro claim the ticket of your company employee using the retro claim form.
Please note that you can only retro claim tickets up to six months* after the completed travel date.
*New members can retro claim tickets for flights that were taken up to three months prior to their enrolment.
No, it's not possible to earn blue credits on a ticket that has been paid for with Flying Blue Miles.
