When a trip doesn't go as planned, how will our travellers be taken care of?

We recognise our valued customers, both on the ground and in the air.

In case a trip doesn't go as planned, your travellers will be amongst the first to receive priority services on Air France and KLM operated flights. For example, on a foggy day when flights are delayed or cancelled, bluebiz business travellers are among the first passengers to be rebooked.