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I booked a ticket on airfrance.com or klm.com, but the blue credits payment option does not appear.

To book a ticket with blue credits, you always need to login via account on bluebiz.com first. After login, you will be able to book the desired trip with blue credits.

The most common reasons for the blue credits payment option not to appear are:

  • You have used a personal account that is not linked to your bluebiz membership.
  • The balance of the bluebiz account is insufficient.
  • Non-bluebiz flight-related services were added to the booking.
  • Minors are included in the booking.

Read more about the booking process

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