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Frequently asked questions
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Spending/ 22 results
- How can we spend blue credits?
- How long are our blue credits valid for?
- Does bluebiz work with specific award booking classes?
- How many blue credits will we need to book a ticket?
- Is it possible to combine blue credits and other forms of payment?
- How can we book tickets and flight-related services?
- How can we book an upgrade?
- How can we add flight-related services to an existing reservation?
- Is it possible to buy Air France Lounge access with blue credits?
- Is it possible to buy KLM Crown Lounge access with blue credits?
- Which flight-related services can we book on Air France flights?
- Which flight-related services can we book on KLM flights?
- Can we pay for flight-related services with blue credits, if the check in is opened?
- Can we change our ticket using blue credits?
- How can we cancel our booking paid with blue credits?
- Every time I use the booking tool to book a ticket with blue credits my name is already prefilled. Why?
- Each time I use the booking tool to book a ticket with blue credits my name is already prefilled but there is a misspelling. How can I update my name?
- Every time I use the booking tool to book a ticket with blue credits my name is already prefilled, but I want to book a ticket for somebody else.
- Because my name was prefilled, I accidentally booked a ticket with the wrong name. What should I do?
- Can we book a ticket with a departure date after the expiration date of our blue credits?
- Can we reduce our CO₂ emissions using blue credits?
- Will we receive a certificate by participating in the CO₂ impact program?