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Can we change our ticket using blue credits?

Within the bluebiz programme, it is currently only possible to pay with blue credits for changes on tickets issued by KLM, ticket numbers starting with 074. Unfortunately it’s not possible at this time to pay for changes with blue credits on tickets issued by Air France, tickets starting with 057. If you would like to change your Air France ticket using another form of payment, please contact Air France KLM customer service.

If you want to change your KLM flights issued on a KLM ticket (ticket numbers starting with 074), please follow these steps:

  1. Login using your bluebiz number and password here.
  2. After logging in with your bluebiz account, please log in to MyTrip to access your reservation.
  3. You can now change your ticket and proceed to the payment page to choose the blue credits payment option.
  4. If you have enough blue credits in your bluebiz account, the options will be added to your reservation and you will receive a booking confirmation by e-mail.

Please note that it's only possible to change your ticket if your ticket allows for a change. The complete amount (fare difference + applicable penalty fees) should be paid with blue credits.

Payment with blue credits is subject to published rates. Please keep in mind that you can only pay for the change with blue credits online if your ticket wasn’t reissued before and if all flights in the reservation are operated by KLM. Please refer to the ticket confirmation to check the operating carrier.

If the payment option for the change of your ticket with blue credits is not available, you can always use another form of payment.

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