The World’s Best Airport

4/8/2014 11:38:00 AM

Changi Airport in Singapore has been voted the World's Best Airport by air travellers for the second year in a row. Amsterdam Schiphol Airport, one of the hubs of Air France KLM and home base of KLM, finished fifth place on this world’s list of best airports, which is a great achievement.

The World Airport Awards are the most prestigious accolades for the airport industry, voted by customers in the largest, annual global airport customer satisfaction survey. Changi Airport enjoyed double success at the Awards, also receiving the award as Best Airport for Leisure Amenities, an award that the airport received for its vast array of leisure and entertainment facilities

The World Airport Awards are based on 12.85 million customer nominations across 110 nationalities of air travellers, and included 410 airports worldwide. The survey evaluates customer satisfaction across 39 key performance indicators for airport service and product - from check-in, arrivals, transfers, shopping, security and immigration, through to departure at the gate.

This is the top-10 list of airports in the World Airport Awards survey.

  1. Singapore Changi Airport
  2. Incheon International Airport
  3. Munich Airport
  4. Hong Kong International Airport
  5. Amsterdam Schiphol Airport
  6. Tokyo International Airport (Haneda)
  7. Beijing Capital International Airport
  8. Zurich Airport
  9. Vancouver International Airport
  10. London Heathrow Airport

Further reading on

Image by Changi Airport Group

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