Assign a designated
travel agent

Assign a designated travel agent to issue tickets or upgrades paid with blue credits on your behalf. So your travel agent can continue to service you as they do with any other ticket:

  • Book, change and reissue tickets
  • Integrate tickets paid with blue credits in your company's Management Information and for duty of care purposes

The process is easy:

  1. Authorize your travel agent
  2. Your travel agent can then ask for a payment in blue credits
  3. The bluebiz service desk will send a payment authorization with which your travel agent can issue a ticket

Frequently asked questions

You cannot combine blue credits with any other form of payment. This means that if you wish to purchase a ticket with blue credits, you will have to use them to pay for the entire ticket price, including taxes and surcharges.

Blue credits have a value equivalent to your local currency or the currency used on the airline websites. This means that the ticket price in local currency is the same as the price in blue credits. The country in which your bluebiz account is established defines the currency that will be applied.

Yes, as a bluebiz member you can authorise selected travel agents to be your bluebiz designated travel agent. This service is currently available for travel agents that use Amadeus, Sabre or Travelport.

After authorisation, your travel agent can contact us to provide payment with blue credits for your company’s flights. They can continue to provide services such as handling your reservations and integrating them into their mid- and back-office systems for management information purposes.

Authorise your travel agent

Your bluebiz designated travel agent can request payment for the following fare types: published, energy, marine and offshore.

Travel agents can ask payment in blue credits for flights and upgrades. If you would like to learn more about using your blue credits for flight-related services, please click here for more information.

Once your travel agent sends in a request for payment in blue credits, you will receive an email notification. You will then have a 72-hour window to contact us in case you have any concerns or objections regarding the payment request.

To assign your bluebiz designated travel agent, simply complete and submit this form.

If you would like to change your bluebiz designated travel agent, please fill out the form found here. Once you have submitted the form, you will receive an email to confirm your authorisation. Our service desk will then make the necessary changes to your designated travel agency and send them an instruction manual on how to request payments using blue credits.

How can we help you?

If you need assistance or have any questions, please don't hesitate to contact our service desk team. We are happy to help you!

Contact us