Programme rules

Which tickets can be claimed within bluebiz?

As a bluebiz member, you can claim tickets of employees who have an official labour contract with your company. Non-employee tickets, such as those for sub-contractors, consultants, guests, shareholders or family members cannot be claimed. If employees and non-employees are on the same booking, your bluebiz number cannot be used. Instead, use the retro claim form to claim employee tickets.

RETRO CLAIM YOUR TICKETS

What is the next expiration date for blue credits?

During the COVID period, we extended the validity of blue credits. Therefore, on 1 March 2024 (at 06:00 a.m. CET), credits earned in 2019 and 2020 will expire. On 1 March 2025, credits earned in 2021 and 2022 will expire.

Tip!

Use your expiring blue credits on your next flight to choose your seat, get a meal or even upgrade your cabin. 


What does the bluebiz entry level mean?

It means that each calendar year members first need to spend 5,000 euro (or the equivalent currency) before credits are added to their account. The calculation is made on the tickets included in the bluebiz account overview within the calendar year (so not on the issue date or flight date on a ticket). As soon as this level has been reached, all eligible tickets within the calendar year will receive blue credits. And promotions will also be applied.

RETRO CLAIM YOUR TICKETS
Tip!

Want to reach the entry level even sooner? Retro claim your tickets up to 6 months after your flight date!




Frequently asked questions

Bluebiz is open for companies that are legally registered in the country where the bluebiz application is submitted. Travel agencies and travel-related companies cannot join the programme. Companies that already have a commercial contract with one of the participating partners of the programme are also excluded.

Become a member

The bluebiz programme is not open to travel agencies or travel-related companies.

You can sign up your company by completing the online application here. To be eligible, you must accept the Terms and Conditions of the programme. If your company qualifies, our local sales team will contact you to validate your membership and we will send your membership details. From that moment on, we will keep you updated about the ins and outs of the bluebiz programme.

Enrol today

The latest Terms and Conditions of bluebiz can be found here.

The bluebiz programme is reserved for companies whose employees travel with Air France, KLM and participating airlines. Tickets of passengers working as a sub-contractor or working as a consultant for the member company cannot be claimed in the bluebiz programme, even if the ticket is paid for by the company. Tickets of shareholders or family members or any other non-employee are also not eligible. For questions regarding eligibility of passengers, please contact our service desk.

If you’re making a reservation that includes non-employees, such as family members, please do not include the bluebiz number in the booking. However, you can still claim the ticket for your company employee after the flights are completed. Just remember that retro claims can only be made up to six months* after the travel date.

*New members can retro claim tickets for flights that were taken up to three months prior to their enrolment

No, bluebiz is a loyalty programme exclusively for companies and their employees offered by Air France, KLM and partner airlines. If you make a reservation for non-employees, such as family members, please do not include the bluebiz number. Instead, you can use the retro claim form to claim employee tickets. 

However, you can join the Flying Blue Family programme to earn Miles on all flights purchased by or for your family members.

Your company's blue credits remain valid for two complete calendar years, along with the year they are first credited to your account. They expire on 1 March. For example, credits earned in 2023 will expire on 1 March 2026.

During the COVID pandemic, we extended the validity of blue credits. As a result – and to go back to the normal scheme – credits earned in 2019 and 2020 will expire on 1 March 2024 at 06:00 a.m. CET. Similarly, credits earned in 2021 and 2022 will expire on 1 March 2025.

If your company already has a discount agreement with us, you are not eligible for bluebiz. Please speak with your account manager to explore the best option for your company.

Each calendar year members first need to spend 5,000 euro (or the equivalent currency) before credits are added to their account. The calculation is made on the tickets included in the bluebiz account overview within the calendar year (so not on the issue date or flight date on a ticket). As soon as this level has been reached, all eligible tickets within the calendar year will receive blue credits. And promotions will also be applied.

The turnover required for the entry level in the bluebiz programme can vary per country. Check out the overview here to find out what your entry level is.

Yes, you can. Please keep in mind that tickets issued in the USA or Canada, or issued directly on delta.com, cannot be claimed in the bluebiz programme.


How can we help you?

If you need assistance or have any questions, please don't hesitate to contact our service desk team. We are happy to help you!

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