Service centre
menu
Close menu
menu
Discover bluebiz
Benefits
How it works
Join bluebiz
Sustainability
Service & contact
Service centre
Frequently asked questions
Contact us
For travel agents
For travel managers
account
Close menu
account
Your bluebiz account
Login
Change my password
Change our company's details
Update the first contact person
Blue credits
Book a ticket
Book an upgrade
Buy flight-related services
Claim blue credits
Service centre
FAQ
Contact us
Frequently asked questions
Credit expiration
How long are our blue credits valid for?
Can we book a ticket with a departure date after the expiration date of our blue credits?
How can we book tickets and flight-related services?
View all
General questions
How does bluebiz work?
What are blue credits?
How can I (my company) join bluebiz?
View all
Bluebiz entry level
What is the bluebiz entry level?
How will the bluebiz turnover be calculated?
After I reach the threshold, when will I receive the blue credits in my account?
View all
Our bluebiz account
I forgot my password, how can I log in?
How can I update my company details?
How can I add a new contact person?
View all
Benefits
What is the corporate benefits programme?
How can I arrange a free name change?
How does the Ticket Time Limit work?
View all
Earning
How can we start earning blue credits?
How do we claim missing blue credits?
How many blue credits will our company earn per flight?
View all
Spending
How can I book tickets and flight-related services?
How can I spend blue credits?
Does bluebiz work with specific award booking classes?
View all
Travel agents
Where and how can we enter my client’s bluebiz number in the booking?
How can we arrange a free name change for our bluebiz member(s)?
How can we trigger the Ticket Time Limit (Book now, pay later service)?
View all
Bluebiz designated travel agent service
What is the bluebiz designated travel agent service?
How can we assign our travel agent as a bluebiz designated travel agent?
How can our travel agent create a booking and request for payment in blue credits?
View all
Did you find what you were looking for?
You can always contact our service desk team. We are more than happy to help you!
Contact us